This site is temporarily unavailable.

Our website and telephone self-service systems will be unavailable from 8pm Friday 21st August through until midday, Sunday 23rd August 2026 while essential maintenance is carried out.

During this time, you will be unable to make payments or submit challenges on the website, however you can still submit challenges to our email address:
Enforcement.Customer.Service@pay-dartford-crossing-fine.service.gov.uk

You will not be disadvantaged by the outage, payments made after the systems are restored will be accepted at the rate applicable before the maintenance period.

Our customer service advisers remain available on 0300 131 3120 for general enquiries, representations and subject access requests.

We apologise for any inconvenience caused and thank you for your understanding.